Frequently Asked Questions Star-Oddi.com

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Frequently Asked Questions

If you can't find the information you are looking for, please contact Star-Oddi.

General Questions

  • customer service
  • ordering process
  • canceling, return and payment policy
  • delivery time
  • damaged package
  • prices
  • discounts
  • necessary accessories
  • help finding your way through our products
  • contact R&D department
  • dealers
  • newsletters
  • manuals
  • complaints
  • application fields

Technical Questions

  • technical support
  • customizing
  • maximum pressure tolerance
  • communication problems
  • Communication Box
  • PC connection
  • recalibration
  • logic feature
  • Extended memory feature
  • software updates
  • reference/previous studies with Star-Oddi products

Aquatic and Fisheries Research

  • fish tagging instructions
  • what size for what species
  • reusability
  • battery replacement
  • recycling
  • custom housings
  • SeaStar updates
  • calibration outside of standard ranges
  • study/research location
  • biofouling/erroneous salinity recordings
  • dummy tags

Biomedical Industry

  • data accuracy
  • calibration outside of standard ranges
  • sterilization
  • Mercury updates
  • dummy tags

Beverage & Food Industry

  • calibration outside of standard ranges
  • data accuracy
  • sterilization
  • FoodStar updates